Online Business
Research
What is customer lifecycle? – Definition from WhatIs.com (techtarget.com) [21.08.2022]
. reach.
In this stage, a customer first develops awareness of a company’s product or service. The awareness could have come from social media, advertisements, by word of mouth from friends or from other means. The customer may or may not have an immediate need for the product or service, however, the objective is to create the association between the brand and a current or future need. – What is customer lifecycle? – Definition from WhatIs.com (techtarget.com)
measureable
metrics
impressions.
branded searches.
website visits.
. acquisition.
While the prior stage created a loose association between the brand and a customer’s need, the acquisition stage deepens that association. In this stage, customers learn more about the company’s offerings from visits to the website, conversations with sales representatives or by experiencing or testing products in a store. – What is customer lifecycle? – Definition from WhatIs.com (techtarget.com)
measureable
metrics
leads.
inquiries.
. conversion.
This is the stage where customers purchase a product or service. It is important to understand the customers’ key purchasing criteria, then position products to have a clear advantage over competitive offerings. – What is customer lifecycle? – Definition from WhatIs.com (techtarget.com)
measureable
metrics
lead Conversion rates.
opportunity-to-close rates.
. retention.
Now that a new customer has been acquired, the focus is to help the customer derive satisfaction and value from the product and services. A company can achieve this by using surveys and phone calls to understand customer satisfaction and address any issues that arise. Customer retention is important as studies show that it costs less to retain existing customers than to acquire new ones. – What is customer lifecycle? – Definition from WhatIs.com (techtarget.com)
measureable
metrics
renewal rates.
. loyality.
In the loyalty stage, satisfied customers continue using the product or continue renewing their term for subscription-based offerings. Loyal customers may opt for additional services or purchase higher-priced options. In addition, loyal customers will recommend the products or services to colleagues, friends and family. – What is customer lifecycle? – Definition from WhatIs.com (techtarget.com)
measureable
metrics
Net promoter scores (NPS).
customer satisfaction (CSAT)
scores.
. Complete Customer Lifecycle:
SOURCE & REFERENCE
ONLINE
BUSINESS
17 Best Free CRM Software (2022 Update) | CRM.org [15.08.22]
ClickUp OpenSource CRM Software. CRM Project Management Software by ClickUp™ [16.08.2022]
What is CRM? – Salesforce EMEA [16.08.2022]
CCL – The Way Boxoutmarketing https://youtube.com/watch?v=5n7JprL7zVI%3Fstart%3D1859 [14.08.2022]
What is customer lifecycle? – Definition from WhatIs.com (techtarget.com) [21.08.2022]
LEAD GENERATION
Der Anfänger-Guide zur Lead-Generierung (hubspot.de) [15.08.2022]
CONVERSION
Conversion Marketing: 5 Conversion Marketing Tactics – 2022 – MasterClass [21.08.22]
Marketing Kampagne
HubSpot – Academy [21.08.2022]
Schutz vor Werbung. OptIn OptOut
Robinsonliste – Wikipedia [23.08.2022]
17 Best Free CRM Software (2022 Update) | CRM.org [15.08.22]
ClickUp OpenSource CRM Software. CRM Project Management Software by ClickUp™ [16.08.2022]
What is CRM? – Salesforce EMEA [16.08.2022]
Der Anfänger-Guide zur Lead-Generierung (hubspot.de) [15.08.2022]
SYSTEM
SUBSIDIES
What are subsidies? Economics 101 https://www.masterclass.com/articles/aeconomics-101-what-are-subsidies [21.08.2022]
17 Best Free CRM Software (2022 Update) | CRM.org [15.08.22]
ClickUp OpenSource CRM Software. CRM Project Management Software by ClickUp™ [16.08.2022]
What is CRM? – Salesforce EMEA [16.08.2022]
Der Anfänger-Guide zur Lead-Generierung (hubspot.de) [15.08.2022]
PSYCHO
WILLPOWER
15 Sekunden dem Gedanken widerstehen. “Surfe the Urge” Technik. Neuroscientists: You Will Never Lack Willpower Again! – YouTube [21.08.2022]
AUTHISMUS
Authismus ist eine Superkraft. Hör auf jemanden ändern zu wollen. Unterstütz ihn in seinem Sein. Autism Spectrum: Atypical Minds in a Stereotypical World – Sprouts – Learning Videos – Social Sciences (sproutsschools.com)
360° Video aus der Sicht einer Authistin The Party: a virtual experience of autism – 360 film – YouTube
17 Best Free CRM Software (2022 Update) | CRM.org [15.08.22]
ClickUp OpenSource CRM Software. CRM Project Management Software by ClickUp™ [16.08.2022]
What is CRM? – Salesforce EMEA [16.08.2022]
Der Anfänger-Guide zur Lead-Generierung (hubspot.de) [15.08.2022]
HUMANDESIGN
CHART
Manifesting Generator
Manifesting Generator Human Design Type Traits & Characteristics (manifestinghumandesign.com) [24.08.2022]
17 Best Free CRM Software (2022 Update) | CRM.org [15.08.22]
ClickUp OpenSource CRM Software. CRM Project Management Software by ClickUp™ [16.08.2022]
What is CRM? – Salesforce EMEA [16.08.2022]
Der Anfänger-Guide zur Lead-Generierung (hubspot.de) [15.08.2022]
WISSENSCHAFT
3D MAP UNIVERSE
17 Best Free CRM Software (2022 Update) | CRM.org [15.08.22]
ClickUp OpenSource CRM Software. CRM Project Management Software by ClickUp™ [16.08.2022]
What is CRM? – Salesforce EMEA [16.08.2022]
Der Anfänger-Guide zur Lead-Generierung (hubspot.de) [15.08.2022]